Five questions every family asks before enrolling in Juta

We have had a lot of conversations with families before they enroll. The same five questions come up almost every time. We decided to answer them here so you do not have to wonder.

What if my parent does not text back?

Juta keeps sending. A day without a reply is not an alarm. Some residents engage every day. Others respond once a week. The family recap reflects what was sent regardless of whether anyone replied. No guilt, no pressure, no system that panics if someone is quiet for a day.

If a family is concerned about a longer stretch of silence, Juta shows that in the recap so the family can make the call they were already thinking about making.

Will they know it is AI?

We tell families directly and give them language to share with their loved one if they want to. Most families say their parent knows and does not mind. A warm question about their morning is a warm question about their morning, regardless of where it came from. The conversation is real. The interest is real. The caring behind it is real.

Families who prefer not to mention it simply do not. We leave that conversation up to the people who know their loved one best.

How many texts does my loved one receive each day?

Three. One in the morning, one midday, one in the afternoon. Each one is a short, warm message built around the things they told us they love. Sports. Faith. Gardening. Grandchildren. The texts feel personal because they are designed to be.

What if they only have a flip phone or an older phone?

Juta works on any phone that can receive a text message. There is nothing to download. Nothing to install. Nothing to update. If the phone can receive a text, it can receive Juta.

Is there actually a free trial?

Yes. Three days, no payment required, no credit card at signup. We built the trial because we want families to see the product working before they commit to anything. Most families who try it continue. That is the only metric we care about.